Privacy Policy
Introduction
Golden Cloud Computer (referred to as “we,” “us,” or “our”) is committed to protecting the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the data protection laws applicable in the UAE, including the UAE Federal Law No. 45 of 2021 regarding Personal Data Protection (PDPL).
By using our website (www.goldcloudcomputer.com) and services, you agree to the terms of this Privacy Policy.
1. Data Collection
We collect and process the following types of data:
1.1 Personal Information
Name
Email address
Phone number
Billing and shipping address
1.2 Payment Information
Credit card details, debit card details, or other payment methods (processed securely through third-party payment gateways).
1.3 Device and Usage Information
IP address
Browser type and version
Device information (e.g., operating system)
Browsing behavior (e.g., pages visited, time spent on the site)
1.4 Other Information
Data submitted through forms (e.g., inquiries, account registrations, surveys).
Cookies and similar technologies (see Section 5 for more details).
1.5 Methods of Collection
Information provided directly by users (e.g., account registration, purchases).
Automatic data collection through website analytics tools and cookies.
2. Use of Data
We use the collected data for the following purposes:
2.1 Transaction Processing
To process orders, payments, and deliveries.
2.2 Customer Support
To address inquiries, provide assistance, and handle complaints.
2.3 Marketing and Promotions
To send promotional offers, newsletters, and updates (users can opt out at any time).
2.4 Website Optimization
To analyze user behavior and improve website performance and content.
2.5 Legal Compliance
To comply with applicable laws and regulations.
3. Data Sharing
We respect your privacy and only share data under the following conditions:
3.1 Third-Party Service Providers
We may share your data with trusted third parties, such as:
Payment processors
Delivery and logistics companies
IT service providers (e.g., hosting services, analytics tools)
3.2 Legal Obligations
We may disclose your data if required to do so by law or in response to valid legal requests.
3.3 Data Sale Policy
We do not sell, rent, or trade your personal information to third parties.
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4. Cookies Policy
Cookies are small text files stored on your device to enhance your browsing experience. We use cookies to:
4.1 Improve Functionality
Remember user preferences (e.g., language settings).
4.2 Analyze Website Performance
Track website traffic and user behavior using tools like Google Analytics.
4.3 Marketing
Show personalized ads based on browsing history (with user consent).
You can manage or disable cookies through your browser settings, but this may affect certain website features.
6. Data Security
We implement robust security measures to protect your personal data, including:
6.1 Encryption
Sensitive data (e.g., payment information) is encrypted during transmission.
6.2 Secure Storage
Data is stored in secure servers with restricted access.
6.3 Monitoring
Regular monitoring and updates to detect and prevent unauthorized access.
7. Updates to Policy
We may update this Privacy Policy from time to time. Significant changes will be notified through:
A website notification
An email to registered users
Continued use of our website constitutes acceptance of the updated policy.
Contact Information
For privacy-related inquiries, please contact us:
Email: cloudcomputer.ae@gmail.com
Phone: +971 508152900
Address: Golden Cloud Computers, Abu Dhabi, UAE
